I don't know why you are still using avast 6 as less of the people helping here can help as they won't have been using avast 6 for almost 6 months (and we forget the old settings). So far from stopping the Mail Shield I would suggest that you set the Mail Shield, Expert Settings, Sensitivity, Heuristic Sensitivity to High. The Mail Shield may give you your first indication that you have an hidden/undetected trojan spambot sending out spam from your system (it doesn't even have to be using your email client, it can use its own SMTP routine). What you do on your system is entirely up to dan633
I hate to contradict your other experts, but the file shield may not detect what the Mail Shield can, I guess that they don't know just what the mail shield can do. Thank you for taking the time to post an initial reply. I am (was) happy with Avast 6 until it decided to mess with Outlook's Send function. I have reasons for uninstalling Avast 7 and returning to the last updated version of 6, but I prefer not to debate it. I will just keep the Mail Shield disabled.
If the answer did not appear within a day, it will probably just fade away. It's too bad that someone who has had the same problem did not see my post. I suspect that the problem can be fixed by a simple 'one click' change in Outlook's Tools or an entry in the Avast settings. If entering an 'exception' there will allow me to use Outlook without being blocked by Avast, please direct me to the program that can be accessed via the 'Browse' button and I will add it and check the box. Pondus, The firewall is the one that came with this Compaq/HP PC. But since you said File Shield will catch it, all's well. Using that directly is easiest and it should be available w/o a bug.
I have other Email sites now, but many web sites have a hyper-link for Email contact and it opens Outlook. JohnnyBob- Thanks for the advice, I prefer to send mail without a 'work-around'.
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